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  • Which Areas Do You Serve?
    As a fully remote agency based in South Africa; FlowState is not bound by borders and is able to serve customers internationally. We have worked with local businesses based in all provinces of South Africa, as well as international businesses based in the Middle East, Europe & Africa. We accept payments in Rands (ZAR) as well as Dollars (USD).
  • How Long Does Your Web Design Process Take?
    It varies. More simpler and premium template based sites may take anywhere between 5-7 business days. More complex and fully customised sites take anywhere between 13-45 business days. An individualised timeline will be communicated prior to project commencement.
  • Which CMS Do You Use?
    We're flexible and help you choose the CMS that best fits your specific needs & preferences. We utilise Wordpress, WiX Classic & WiX Studio.
  • Do You Develop Custom Code-Based Websites?
    Yes. We offer high end premium projects streamlined with Figma & WebFlow. Please note that these sites exceed R90’000.00.
  • Do You Offer Hosting?
    Yes - we offer domain registrations, web hosting packages, email hosting packages as well as SSL certificates and renewals.
  • Do You Offer Support & Maintenance?
    Absolutely! We go beyond design and offer comprehensive website support and maintenance. We offer free support & maintenance in terms website issues, general maintenance and security updates as well as simple SEO optimisations and minor tweaks or updates. Need content, advanced SEO, ongoing website changes, graphic design, additional features? Please feel free to contact us regarding our other services for a comprehensive quote.
  • Will My Website Show Up On Search Engines (Google, Bing, Yahoo)?
    Yes. As part of our service, we index your website on search engines, complete the basic SEO processes & verify a Google My Business listing for you, ensuring that you may be found on search engines. However, we can not guarantee that your site will rank high on Search Engines, as advanced SEO strategies and/or digital marketing campaigns are necessary to achieve this.
  • Will I Own The Final Website
    Absolutely! Once the final payment is settled, you will own 100% of the website. Admin access is yours, and our web design fees are one-time. Your website, your freedom.
  • Are There Any Additional Charges After I Pay For The Website?
    No, there are no hidden fess! You will receive an initial quotation included in the project proposal and contract. A downpayment of 40% is required prior to commencement. The remaining 60% may be paid off in full upon project completion, or a three month payment arrangement may be requested.
  • What Do I Need To Get Started?
    For general company websites, we will need the following: Complete the form or book a consultation. Company Profile with details including About Company, Services, Contact Details, Addresses, Pictures (If Available), and your team members if you want them to be on the website. Logo (Preferably a high quality logo in PNG or SVG version). We can also design a logo for your business for R450. Hosting and Domain information. (If you don't have this, we will provide you with a managed hosting package). Branding Colour Palette & Font: The colours that you want for your website. We can also extract your brand colors from the logo if provided. Alternatively we can create this for you in the UI process. 50% of the quoted fee that is on the Invoice / Quotation that you will get from us.
  • What Is Your Web Design Process?
    1) Planning & Strategy 2) Structure (UX) 3) Design (UI) 4) Development 5) Post Production
  • What Types of Websites Do You Build?
    E-Commerce Websites, Marketing / Business Sites, Media Outlet / Blog / Content Sites, Educational / Course Websites, Portfolio Websites.
  • What Are SQL Databases?
    Think of SQL databases as digital filing cabinets for your website. They store and organize all the information your website needs to function, such as user data, product details, and blog posts. This organized storage makes it easier for your website to retrieve and display the right information at the right time.
  • What Is A Professional Email & Is It Included In My Webhosting Package?
    Yes, our packages each include more than one professional email address hosted on our servers, for your business operations. A professional email address is an email address that uses your name and a domain name associated with your business or organization. It looks more credible and trustworthy than a generic email address like a Gmail or Yahoo account.
  • What Is An IP Address?
    An IP address is a unique number assigned to every device connected to the internet, including websites. 1 It's like a digital address that helps computers find and communicate with each other.
  • What Is Web Hosting?
    Web hosting is a service that stores your website's files on a server, making it accessible to people on the internet. It's like renting digital space for your website to live.
  • What Is An SSL Certificate & Why Is It Important?
    An SSL certificate is like a digital passport for your website. It verifies your website's identity and creates a secure, encrypted connection between your website and visitors' browsers. This encryption ensures that any sensitive information, such as credit card numbers or passwords, is transmitted securely. Why is it important? Security: It protects your website and your visitors' data from hackers and cyber threats. Trust: It builds trust with your visitors, reassuring them that your website is legitimate and safe. SEO: Search engines like Google prioritize websites with SSL certificates, boosting your website's visibility. By installing an SSL certificate, you're taking a significant step towards safeguarding your website and its users.
  • What Is Bandwidth?
    Bandwidth in web hosting refers to the amount of data that can be transferred between your website and visitors within a specific time period. It's like a pipeline that determines how much data can flow in and out of your website at once. More bandwidth means faster loading times and better performance, especially during peak traffic periods.
  • Why Do I Have To Renew My Domain Annually?
    Think of a domain name like a lease on a piece of digital real estate. When you register a domain, you're essentially renting it for a specific period, usually one year. To keep your domain active and accessible, you need to renew the lease annually. This renewal ensures that your website remains online and that you continue to own the domain name. If you don't renew, your domain name can be registered by someone else, potentially leading to confusion or loss of your online presence.
  • Does FlowState Solutions Offer Exclusive Email Hosting (Without A Website)?
    Yes we do. We offer managed email server hosting for your business, ensuring that your storage is managed & also assist with device setups.
  • Why Is Managed Web Hosting Beneficial?
    Managed web hosting is beneficial to businesses because it frees up time and resources. Instead of worrying about technical details like server maintenance and security, businesses can focus on their core operations. Managed hosting providers handle these tasks, ensuring optimal website performance and security. This allows businesses to grow and succeed without the added stress of managing complex IT infrastructure.
  • What Are The Benefits of SSD Storage & Local Web Hosting?
    SSD Storage: Faster Loading Times: SSDs read and write data much faster than traditional hard drives, resulting in significantly quicker website load times. Improved Performance: Faster data access leads to better overall website performance, especially for complex websites with large databases. Enhanced Reliability: SSDs have no moving parts, making them more reliable and less prone to failures compared to traditional hard drives. Local Web Hosting: Faster Load Times: Data is stored and accessed locally, reducing latency and improving website speed. Increased Security: Local hosting can offer tighter security control as data is stored on your own servers. Better Control: You have more control over your website's infrastructure, including software updates and security patches. Reduced Reliance on Third-Party Providers: By hosting your website locally, you reduce dependency on external hosting providers, potentially saving costs and improving reliability.
  • What Is Server Storage?
    Server storage in web hosting refers to the amount of digital space allocated to store your website's files, such as HTML, CSS, JavaScript, images, and videos. It's like a digital warehouse where your website's content resides. The more content your website has, the more storage space you'll need.
  • What Is A Domain?
    A domain is an address for you website or an email extension for your business. Domain names are translated into IP Addresses, which is a string of numbers that your browser uses to locate the server and files which contain your websites code.
  • What Are The Benefits of Managed Webhosting?
    Here are the key benefits of managed web hosting: Expert Management: Managed hosting providers handle server maintenance, security updates, and performance optimization, saving you time and effort. Enhanced Security: Robust security measures are in place to protect your website from cyber threats, ensuring your data and website are safe. Improved Performance: Optimized servers and caching mechanisms ensure your website loads quickly, leading to better user experience and higher search engine rankings. 24/7 Support: Dedicated technical support teams are available to assist you with any issues or questions, providing peace of mind. Scalability: Managed hosting can easily adapt to your website's growing needs, allowing you to scale your resources as your business expands. Focus on Core Business: By outsourcing technical tasks, you can concentrate on growing your business and achieving your goals.
  • Why Is Web Hosting Crucial?
    Web hosting is crucial because it makes your website accessible to people around the world. Without it, your website's files wouldn't have a place to live, and no one could visit it. It's like having a physical store, but without a location for people to find it.
  • Why Implement An SEO Strategy?
    A well-executed SEO strategy offers numerous benefits for your business: Increased Organic Traffic: Higher search engine rankings attract more visitors to your website without paid advertising. Improved Brand Visibility: A strong online presence can enhance your brand's visibility and reputation. Higher Conversion Rates: Targeted traffic is more likely to convert into customers or leads. Cost-Effective Marketing: SEO is a long-term investment that can yield significant returns over time. Competitive Advantage: By outranking your competitors, you can gain a competitive edge. In essence, SEO helps you reach your target audience, build brand credibility, and drive business growth.
  • What Is The Background of SEO?
    The Early Days of SEO SEO, or Search Engine Optimization, has its roots in the early days of the internet. As search engines like Yahoo! and AltaVista emerged, website owners realised the importance of making their sites visible to searchers. Early SEO techniques were relatively simple, often involving keyword stuffing and link building. As search engines became more sophisticated, so too did SEO strategies. Google's rise in the late 1990s revolutionised the industry, introducing new algorithms that prioritised quality content and user experience. Today, SEO has evolved into a complex discipline that combines technical expertise, creative content, and a deep understanding of user behaviour.
  • How Long Does It Take An SEO Strategy To Be Succesful?
    The Timeframe for SEO Success The time it takes for an SEO strategy to yield significant results can vary. Several factors influence this, including the competitiveness of your industry, the current state of your website, and the depth of your SEO strategy. Generally, you can expect to see initial results within a few months, especially if your website is relatively new and you're implementing a comprehensive SEO strategy. However, substantial, long-term results may take six months or more. It's important to note that SEO is an ongoing process. Continuous effort is required to maintain and improve your website's ranking.
  • What Is The Future of SEO (GEO)?
    The future of SEO involves: AI-powered search: Search engines will become more intelligent, understanding user intent better. Voice search: Optimizing content for voice queries will be crucial. Visual search: Optimizing images and videos for visual search will drive traffic. Mobile-first: Mobile-friendly websites will be prioritized. User experience: Good user experience will remain essential. Local SEO: Optimizing for local search will be important for businesses. Evolving tactics: Staying updated with the latest SEO trends is key.
  • What Is The Purpose Of SEO?
    The Purpose of SEO: A Digital Spotlight Think of SEO as a spotlight that illuminates your website in the vast digital landscape. The brighter the spotlight, the more people can find you. SEO's primary goal is to increase your website's visibility in search engine results pages (SERPs). When people search for products or services related to your business, you want your website to appear at the top of the search results. This increased visibility drives more organic traffic to your website, leading to more potential customers and business opportunities.
  • What Is The Minimum Timeframe To See Success With SEO Endeavours?
    Typically, it takes 4 - 8 months to start seeing significant results from an SEO strategy. However, this can vary depending on factors like the competitiveness of your industry, the current state of your website, and the depth of your SEO strategy. It's important to remember that SEO is a long-term investment. Consistent effort and patience are key to achieving sustainable results.
  • Does Each Business Require An Individual SEO Strategy?
    Yes, each business requires an individual SEO strategy. Every business is unique, with its own target audience, industry, and specific goals. A one-size-fits-all approach to SEO won't be effective. A tailored strategy, considering factors like: Target Keywords: The specific keywords and phrases relevant to your business. Competitor Analysis: Understanding your competitors' SEO strategies. Content Strategy: Creating high-quality, relevant content that resonates with your audience. Technical SEO: Optimizing website structure, speed, and mobile-friendliness. Link Building: Acquiring backlinks from reputable websites. A customised SEO strategy ensures that your efforts are focused on the right areas to achieve maximum results.
  • What Is SEO?
    SEO, or Search Engine Optimization, is the process of improving your website's visibility on search engines like Google. The goal is to rank higher in search results for relevant keywords, so more people can find your website.
  • Is SEO A Short or Long Term Endeavour?
    SEO: A Long-Term Commitment SEO is a long-term endeavor. While you might see some initial results quickly, substantial and sustainable growth takes time. It's a continuous process that requires consistent effort and adaptation to evolving search engine algorithms.
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